Contact Us

We'd love to hear from you! Whether you have a question about an order, need product assistance, or just want to say hello — our team is here to help.

Get in Touch

Email: silky-tarpons.1y@icloud.com
We respond to all inquiries within 1–2 business days.

Customer Support Hours

Monday – Friday: 9:00 AM – 6:00 PM (EST)
Saturday: 10:00 AM – 4:00 PM (EST)
Sunday: Closed

Frequently Asked Questions

Before reaching out, you may find a quick answer in our FAQ page. We've covered the most common questions about orders, shipping, returns, and more.

Returns & Exchanges

Looking to return or exchange an item? Visit our Return & Exchange Policy page for step-by-step instructions.

Order Issues

If you have a problem with your order — such as a missing, damaged, or incorrect item — please email us at silky-tarpons.1y@icloud.com with your order number and a brief description of the issue. We'll make it right!

Thank you for shopping with My Store. We appreciate your business and look forward to assisting you!